SASC Ottawa Is Hiring! Direct Services Coordinator Position


SASC Ottawa is looking for a Direct Services Coordinator! Do you have a passion for supporting survivors in your community Send your resume to by November 30th.

Direct Services Coordinator

About the Centre

  • The Sexual Assault Support Centre of Ottawa is a feminist, non-profit organization providing services to survivors of sexual violence. We support all women: cis or trans, immigrant, aboriginal, LGBTQ2S+, women with disabilities, women of colour, survivors of war and torture. We believe that a community free of sexual and gender -based violence is possible and we are committed to doing our part to build it. We serve the Ottawa area.

Position Summary

  • The person in this position will have primary responsibility for offering direct services to survivors, using the feminist, anti oppression peer support framework. They will provide program specific and general outreach services. They will maintain direct services records and they will take the lead in meeting the support work needs identified in all Centre
  • Grants. Detailed duties are outlined in the position job description.
  • It is therefore essential that the person in this position complete the Centre‚Äôs volunteer training. In addition, the person in this position will report to the Executive Director with respect to all aspects of their employment.

Essential qualifications

  • SASC Ottawa volunteer training or successful participation in the first available training offered; Computer literacy;
    Excellent verbal and written communication; Successful completion of a vulnerable sector check. Completion of a post secondary diploma OR five years of experience providing direct services using a feminist, anti oppression, intersectional approach (It is the responsibility of the Applicant to provide sufficient details in their application, to support this); knowledge and understanding of the issues facing survivors of sexual violence and gender-based violence


  • Experience providing peer support; understanding of survivor directed feminist perspectives, Group facilitation skills and experience.


  • This position anticipates a 30 hour work week. The compensation is a biweekly gross salary of $1728. There are no extended benefits offered at this time, for this position.

Job Description

  1. This position is a contract position, requiring 30 hours per week availability, from December 1st, 2022(or Date of contract signing) to November 30th, 2023.
  2. For the duration of the contract, the Direct Services Coordinator will carry out the following job responsibilities:
  3. Support Work:
  • Weekly advocacy/accompaniment
  • A minimum of 5 (five) weekly spots available for individual support from the long-term support list
  • A minimum of 2 (two) weekly spots available for 20 individuals per year, taken from the 3x list
  • A minimum of 2 (two) or more monthly advocacy/accompaniment as needed
  • A minimum of 1 (One) crisis Line shift weekly
  • A minimum of 4 (four) support groups facilitation/cofacilitation per year (Prorated for the duration of this contract)

– 2 (two) regular groups in the General Program; i.e (manage wait list, facilitate and choose facilitators, ensure

Group training runs once per year) and support co-facilitators as needed

– 1 (one) specialized group in the General Program; i.e (manage wait list, facilitate and choose facilitators, ensure Group training runs once per year) and support co-facilitators as needed

– Additional groups and additional individual support as required by the demands on the Centre from time to time and directed by the Executive Director

  1. Administrative Responsibilities:
  • Calls and correspondence related to direct services
  • Direct services policy input
  • General programs records management
  • Service delivery Statistics
  • Program funding Applications (collaboration)
  • Direct Services Wait list coordination
  • Group support coordination
  • Support line coordination
  • Support line promotion and support line visibility initiatives
  • Continuous coverage initiatives
  1. Training
  • Training committee
  • Direct services training sessions (individual support, support line, advocacy, group support, qualities of a support worker)
  • Training manual
  1. General household Responsibilities
  • Day to day household chores shared with other staff
  • Bi -weekly staff meetings
  • Monthly support work meetings
  • Keep up to date on community events, resources and relevant issues related to support work in the Ottawa area

(e.g groups at other Centres, etc)

  • Quarterly staff reports
  • Community events as directed by the Executive Director
  1. Outreach
  • Weekly attendance at various locations to deliver program support to survivors
  • Maintaining partnerships through regular outings with specific service providers (according to the annual priorities set)
  1. Other
  • Compliance with SASC values, politics, basis of solidarity and policies
  • Participation in Volunteer appreciation initiatives
  • Other responsibilities as assigned by the Executive Director

This position contemplates in-person work.

SASC Ottawa is an anti-racist, anti-oppression, feminist organization. We strive to reflect the diversity in our community.
We therefore encourage women of colour, transwomen, aboriginal women, LGBTQ2S+ individuals and women with disabilities to apply.

Applications will be accepted until November 30th, 2022.

We thank all those who apply, however we will only be contacting candidates selected for an interview

Job Types: Full-time, Fixed term contract

Salary: $44,928.00-$52,416.00 per year


  • Flexible schedule
  • On-site parking
  • Paid time off

Flexible Language Requirement:

  • French not required


  • Day shift
  • Evenings
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Ottawa, ON: reliably commute or plan to relocate before starting work (required)


  • Bachelor’s Degree (preferred)

Work Location: One location

Leave a Reply

Your email address will not be published. Required fields are marked *